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Frequently asked questions

Do you deliver across India?

Yes. We deliver to serviceable pincodes across India. Delivery is free on orders of ₹999 and above, and costs ₹79 below that.

How long does delivery take?

Your order is delivered within 10 to 20 days of placing it, depending on your location. Your expected delivery dates are shown at checkout and in your order confirmation.

What is the return policy?

If an item arrives damaged, defective or wrong, tell us within 7 days and we will replace it or refund you. Full details are on our Returns page.

How can I pay?

You can pay by UPI, credit or debit card, or net banking. Payment is taken securely online through Razorpay when you check out.

Are prices inclusive of GST?

Yes. All prices are in Indian rupees and include GST.

How do I contact WinkCasa?

Email support@winkcasa.com or visit our Contact page. We reply to every message.